Terms & Conditions | Life Electric

1. Payment Upon Completion

Payment is due immediately upon completion of the electrical work, unless otherwise agreed in writing prior to commencement.

We operate on a payment-after-service basis, meaning no advance payment is required for standard domestic jobs unless specifically agreed.

2. Accepted Payment Methods

We accept the following payment methods:

• Bank Transfer

• Cash

• Card Payment (if available on-site)

Payment instructions will be provided on the invoice.

3. Invoicing

An invoice will be issued:

• On completion of the work, or

• Within 24 hours of completion (for larger jobs)

Invoices must be paid within 7 days of issue unless otherwise stated on the invoice.

4. Late Payments

If payment is not received within 7 days:

• We reserve the right to charge statutory interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

• Interest may be charged at 8% above the Bank of England base rate.

• Reasonable debt recovery costs may also be added.

For commercial customers, statutory compensation may also apply.

5. Non-Payment

If payment remains outstanding:

• We may suspend future services.

• We may pursue recovery through legal channels if necessary.

Any legal costs incurred in recovering unpaid invoices may be added to the outstanding balance.

6. Disputed Invoices

If you believe an invoice is incorrect:

• You must notify us within 3 days of receiving the invoice.

• The undisputed portion must still be paid within the payment period.

We will investigate and respond promptly.

7. Additional Work

Any work requested that is outside the original agreed quotation will:

• Be discussed and approved before proceeding

• Be invoiced separately or added to the final invoice